Report issues, track repairs and view budgets. Everything transparent, everything under control, everything from your phone.
From reporting a problem to resolution, you will always know where things stand
A resident detects a problem and reports it with photos and a description from the app or website.
The president and the administrator review the incident and determine the urgency and type of intervention.
Quotes are requested from suppliers. Residents can see the options and the final accepted budget.
Work is underway. Real-time progress bar and supplier updates with photos.
Work completed. Before and after photos, attached invoice and ability to rate the supplier.
Professional tools designed so nothing goes unresolved
Attach photos directly from your phone. A picture is worth a thousand words when describing an issue.
Visual timeline with every status change. Know at all times whether your incident is being evaluated, quoted or repaired.
All residents can view accepted budgets: amount, supplier, breakdown and timeline. No surprises.
Receive email or push alerts whenever an incident status changes. You will never miss an update.
Photo gallery for each incident showing the initial state and the final result. Visual evidence of the work done.
When closing an incident, rate the work with stars and comments. The best companies stand out for future contracts.
Intuitive panel where every resident can report problems and track their resolution
A significant water leak has been detected in parking space 15 of garage B2. The floor is wet and there is a slip hazard.
The Block A elevator has stopped between floors 2 and 3. The maintenance company has already been notified.
The streetlight next to the pedestrian entrance of the outdoor parking has not been turning on at night for three days.
Several areas of the entrance 2 wall have peeling paint, especially near the mailboxes.
Every resident can view accepted budgets. Total transparency in community spending.
Leave behind notes on the entrance, chaotic WhatsApp groups and unanswered complaints.
Incidents reach the president and administrator instantly. No delays, no lost paperwork, no intermediaries.
All residents see the budgets, chosen suppliers and work progress. Trust and clarity.
Every incident is documented with photos, budgets, dates and ratings. Perfect for meetings and audits.
Automatic notifications to all affected parties. No one is left in the dark about their community works.
Ratings from other residents help you choose the best professionals. No surprises or improvisation.
Dashboard with incident statistics, accumulated costs and resolution times. Real data for informed decisions.
With COMYVO, every incident is managed professionally, transparently and quickly. Join the communities that already solve problems in days, not months.
We answer your questions about reports, budgets and works tracking
More questionsFrom the app or website, go to the incidents section, describe the problem, attach photos and select the priority. The president and administrator will be notified instantly.
Yes, all residents can view the accepted budget for each incident. Transparency is key: amount, supplier, estimated timeline and breakdown are available for consultation.
Each incident has a visual timeline with statuses: reported, evaluating, quote requested, quote accepted, under repair and resolved. You receive automatic notifications with every status change.
The president and community administrator receive and manage incidents. They can assign them to suppliers, request quotes and update the status. Residents receive updates at every step.
Yes, once the incident is resolved, residents can rate the supplier work with stars and comments. This helps the community choose better professionals in the future.